China Shipment Consolidation
Before using our service
1. What you can ship?
We accept all types of products including dry, hazardous goods and the goods without temperature control. If you want to know more details, you can email product MSDS to us (email@example.com).
2. Where can I ship from and ship to?
We are offering Shipment Consolidation service from China main ports: Ningbo & Shanghai &Guangzhou & Shekou& Shenzhen & Qingdao &Nangjing & Huangpu.
We are able to help you ship your cargo to below Asia ports: Singapore & Haiphong, Ho Chi Minh (Vietnam), Bangkok (Thailand) & Jakarta, Surabaya (Indonesia) & Sihanoukville (Cambodia) & Yangon (Myanmar), Colombo (Sri Lanka).
3. Do you offer air freight service?
No. Shipment Consolidation service from China is only offering ocean freight service at this moment.
4. What is role of Maha in Shipment Consolidation service from China?
In align with China’s one Belt and one Road thought, Maha would like to connect China with Asian countries by offering Shipment Consolidation service with low shipment cost, and help our partner to save more logistics & handling cost for their cargo.
5. How long does the shipment take?
The normal shipment lead time is 2-4 weeks after goods arrive our Shanghai warehouse, But you may have to wait longer time if there don’t have so many cargos available for Shipment Consolidation service.
6. How much does the service cost?
Cost is varies depends on port or loading, destination port, cargo dimension, weight .cargo type (hazardous goods or non- hazardous goods).
7. How much you able to save compare with your current service?
You may fill up the request form and get cost details. Estimation you are able to get USD 200 Saving per CBM if ship with us.
8. Are taxes included?
You will directly make payment to custom for the import taxes and duties after shipment arrived port of discharge, our charges inside the invoice not include import taxes and duties.
9. What are the documents that need to be submitted?
We would require:
- Your company full name & contact person.
- Your supplier’s company full name, contact person for cargo delivery & collection.
- Product full name, MSDS, HS Code & Cargo delivery date.
10. How can I make a payment for the service?
You can pay to us by Cash or Bank Transfer. You can get your shipment charge and our bank details after you confirm use our shipment service.
11. Will I have to pay additional fees after I pay?
No, unless there are unexpected processing requirements due to erroneous or incomplete information submitted by you. (e.g. incorrect volume, wrong number of line items specified, or inadequate preparation of the shipment prior to pick-up such that the logistics service provider would have to repack your shipment, or unforeseeable circumstances such as voyage cancellation by a carrier (which then requires reassignment to another carrier), and custom hold and inspection (collectively referred to as “Allowable Additional Charges”)).
You will be contacted in advance before any Allowable Additional Charges are incurred for emergency situations. The details of such Allowable Additional Charges will be itemized in the invoice sent to you.
12. How will the size of shipment be determined?
Our china warehouse staff will measure the goods when cargos arrive at our china warehouse.
We will charge base on the dimension (M3), for bulky items, sometimes the volumetric weight may be higher than the actual weight, we will charge base on cargo volumetric weight or product weight (which one is higher).
13. How is the collection and delivery expected to be done?
After container clearance at destination port, you can collect the goods from local our warehouse or we will help you arrange delivery from our local warehouse to your address with reasonable charge.
14. Can the service guarantee confidentiality?
We will keep all of the information (Your vendor’s name & product information and others) as confidential.
15. Is the marine insurance covered?
We will help you to purchase marine insurance after goods ship out.
16. How do I cancel or stop my shipment?
You have time to cancel your shipment 1 business day before the cut-off date for cargo delivery to Maha China warehouse. You will need to contact firstname.lastname@example.org to request for the cancellation. If you want to stop the shipment from reaching to the consignee outside of the grace period (eg. your freight has been delivered to the origin port location), you will need to contact the email@example.com immediately.
17. What happens if there are delays or damage to my cargo after receive your cargo at destination port?
If your cargo is delayed or damaged, please contact firstname.lastname@example.org directly for assistance so that an investigation can be carried out. We would contact you after the investigation has been completed and take the appropriate action.